Back office support

Your back office, handled.

Appraisal notes, vendor reports, bookings, new vendor set-up. Done the same day, in your own systems, by a team in Australia that knows how agencies run. For less than an offshore assistant, and nobody to manage.

Hand us one job See what we take on

Where your week goes

The admin isn't hard. It's just endless.

An agent with three listings and five appraisals a week. Rough times, added up.

Job	Each week	Your time
Appraisal write-ups and follow-ups	5 appraisals × 45 min	3¾ hrs
Vendor reports	3 listings × 1 hr	3 hrs
Booking inspections and appraisals	about 15 bookings × 10 min	2½ hrs
New vendor set-up	1 new listing × 1½ hrs	1½ hrs
Chasing suppliers	3 listings × 45 min	2¼ hrs
Fixing your database	here and there	1½ hrs
Total		14½ hrs

14½ hrs

A week, gone to admin. That's nearly two working days you could spend at kitchen tables.

What we take on

You send us the job. You get it back done.

Six jobs, start with any one. Everything goes into your own CRM, email and calendar.

After every appraisal

You send

A two-minute voice note from the car.

You get back

Notes in your CRM, a follow-up date set, and a thank-you drafted for you to send.

Back within 2 hours

Vendor reports

You send

Nothing. We pull it from your CRM and portals.

You get back

Inspections, enquiries, buyer feedback and price feedback in one clear weekly report, ready to send.

Every week of the campaign

Bookings

You send

"Book the Smiths in for Thursday."

You get back

It's in your calendar and theirs, with a reminder the day before and the address in the invite.

Same business day

New vendor set-up

You send

A photo of the signed authority.

You get back

Vendor and property in your CRM, key dates in your calendar, welcome email drafted.

Same business day

Suppliers

You send

"New listing, auction in four weeks."

You get back

Photographer, floorplan, signboard and copywriter booked, chased and confirmed.

Booked within a day

Database tidy-up

You send

Nothing.

You get back

Missing numbers, old addresses and doubled-up contacts listed for you to approve. We fix the ones you tick.

Every fortnight

How you hand it over

No new software. Talk to us like you'd talk to an assistant.

Voice note

Straight after the appraisal, from the car.

"Just left 9 Ash St. Owners want to sell after Christmas, thinking $1.4m. Follow up early Feb."

Text

One line is enough.

"Book a private for the Andersons at Kerferd Rd, Thursday after 4."

Email

Forward anything. We'll work out the rest.

Fwd: Signed authority, 2/18 Oak Grove

Nothing goes to a client without your OKEmails to vendors and buyers wait for your tap.

Your systems, your dataWork happens in your CRM, email and calendar. Your contacts stay yours.

One person who knows your businessThe same local contact every week. Not a ticket queue.

Stop any job, any monthBusy month, add jobs. Quiet month, drop them.

Remote, but local

A team in Australia. On your hours. Always on.

Admin is easier when the person doing it knows what an auction campaign looks like and where Kerferd Road is.

Auction's Saturday. I've moved the photographer to Wednesday so the brochure's back in time.Knows how a campaign runs

Council's planning application up the street might come up at the open home.Knows your suburb

Done before you're back from the 4:30 inspection.Your time zone

Same contact as last week, and the week before.Someone who knows you

Compared

The work done, without hiring anyone.

	Admin coordinator	Offshore VA	Software you set up	Archer
Starts	After hiring	3–5 weeks of recruiting and training	After you build the workflows	This week
Based	Your office	Overseas	Nowhere	Australia
Your time managing it	Some	Daily check-ins	Fixing what breaks	Approve, that's it
Leave and sick days	Yours to cover	Yours to cover	n/a	We cover it
Knows real estate	If you hire well	After training	No	Yes
When they leave	Start again	Start again	n/a	Remembers everything

Works best withCapture and nurture: owners in your area asking for you, appraisals booked into your calendar, every owner kept warm all year.See capture and nurture →

Questions

What agents ask first.

Do you need my CRM login?

We set up access together at the start, the safest way your CRM allows. You can switch it off any time.

Who sees my clients' details?

Only the people doing your work. Your contacts are never shared, sold or used for another agent.

What if something's wrong?

Tell us. We fix it the same day. Anything going to a client waits for your OK, so mistakes get caught first.

I already have a PA?

Free up your PA for the work that needs them: your diary, vendor calls, settlements.

Don't have a PA?

Let Archer assist. You might not need to go to the expense.

Taking on 5 agencies this quarter

Hand us one job.

Pick the one that eats your evenings. We'll do it for two weeks. If it's not saving you time, stop.

Free for 3 months. No lock-in. 3 spots left before Christmas.

Talk to us

We'll call you to pick the first job and set up access. Nothing goes to a client without your OK.